Legal
Terms of Service
These terms are the agreement between you and MAIN OÜ for using Klassified on klassified.app and in the Klassified desktop apps. By using the service you accept them. Our Privacy Policy explains how we handle personal data.
1. Who provides the service
Klassified is provided by MAIN OÜ, registry code 11272196, Soosepa tee 46-2, Pärnamäe küla, Viimsi vald, Harju maakond, 74020, Estonia. Contact: [email protected].
2. The service
Klassified lets you share text notes and files through a link meant to be opened once. Content is encrypted on your device before upload, and the secret needed to decrypt it is not sent to us. A note is consumed when its encrypted content is fetched with Reveal, even if decryption then fails. A file is consumed when its encrypted download is fetched; looking at its details first does not consume it. An unopened share stops being available when it expires, which you can set from 5 minutes to 24 hours. Notes can be up to 100,000 characters and files up to 10 MB.
Klassified is designed for private delivery from one person to another, not for publishing, storage or backup. Anyone who has a link and its secret can try to open it.
3. Who can use it
You must be at least 16 to create an account or to use Klassified without a parent's or guardian's permission. To buy a paid plan you must be at least 18, or have the consent of a parent or guardian. If you use Klassified for an organisation, you confirm that you can accept these terms on its behalf.
4. Accounts
You can create notes without an account. Sharing files requires an account with a verified email address. Keep your sign-in details safe; you are responsible for activity on your account. Each person may hold one free account, and we may close accounts created to get around plan limits. You can delete your account at any time on the Account page.
5. Acceptable use
You are responsible for what you share and for having the right to share it. You must follow our Acceptable Use Policy, which is part of these terms. It forbids, among other things, illegal content, sexual content involving minors, intimate images shared without consent, malware, phishing, stolen data, threats and infringement.
6. How we moderate
We do not decrypt or scan shares, and we cannot screen them in advance. A person assesses reports sent through our Report abuse page, together with the account and share information available to us. Automated checks enforce plan limits; they do not decide whether content is illegal. We act diligently, objectively and in proportion to the seriousness of the case.
Depending on the case we may remove a share that is still available, suspend or close the account that created it, or block network addresses used for abuse. Serious violations, such as sexual content involving minors or malware, can lead to immediate closure. Where we restrict content or an account and we have the account holder's email address, we send a statement of reasons: what we did and for how long, the facts we relied on, whether it followed a report, which rule or law applies, and how to contest it. Anonymous note creators cannot be notified because we do not know who they are.
You can contest a decision by replying to our notice or by emailing [email protected]; we will review it again. Where information gives rise to a suspicion of a criminal offence that threatens someone's life or safety, we promptly inform the competent authorities, as the Digital Services Act requires.
7. Plans and payment
The free plan includes a limited number of file shares per allowance period. Paid plans raise that limit and remove ads. Your Account page shows your allowance and when it resets. Before you pay, checkout shows the total price including any VAT, the billing interval and the renewal terms.
Paid plans are sold by MAIN OÜ. Payments are processed by Stripe on its hosted checkout page. Subscriptions are paid in advance and renew automatically at the end of each monthly or annual period until you cancel. You can cancel, change plan, update your payment method and download invoices at any time in the billing portal linked from the Account page. Upgrades take effect immediately and are charged pro rata for the rest of the period. Downgrades and cancellations take effect at the end of the current period.
We may change prices for reasons such as changes in our costs, taxes or the features of a plan. A new price applies only from a renewal at least 30 days after we email you about it, never retroactively, and you can cancel before it applies.
8. Right of withdrawal
If you are a consumer, you can withdraw from a subscription contract within 14 days of entering into it, without giving a reason. If you withdraw, we refund what you paid. If you asked at checkout for your paid plan to start immediately, we deduct a proportionate amount for the service you received until you told us you were withdrawing. How to withdraw, and the model withdrawal form, are in our Refund Policy. Automatic renewal of the same subscription does not start a new withdrawal period.
9. No recovery and best-effort single use
We cannot recover a share without its link secret or password, and we do not keep copies. Anyone who already opened a share, or kept its key or a copy of its content, may still have their own copy. Single use is best effort: link previews, email security scanners, two requests at the same moment, or delays in our distributed storage can let a share be fetched by someone other than your recipient or more than once. Send links and passwords through channels you trust, and send a password separately from its link.
10. Changes to the service
We may change Klassified for valid reasons such as security, legal compliance, or necessary technical development, without extra cost to you. If a change would affect your access to or use of a paid plan more than slightly, we tell you by email in advance, and you can end the contract and receive a refund of the unused part of any prepaid period. If we discontinue a paid plan or the service, we give at least 30 days' notice and refund the unused part of any prepaid period.
11. Liability
If you are a consumer, our liability and your remedies are those set by mandatory law. We do not exclude your statutory remedies for a digital service that does not work as agreed, or your right to compensation under data protection law. We are not liable for losses that were not foreseeable when the contract was made, or for losses caused by events outside our reasonable control.
If you use Klassified for a business, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, and we are not liable for indirect loss or lost profits.
Nothing in these terms limits liability for intent or gross negligence, for death or personal injury, or any other liability that cannot be limited by law.
12. Ending the agreement
You can stop using Klassified and delete your account at any time. We may suspend or close your account under section 6. We may also end the agreement for any other reason with 30 days' notice by email, in which case we refund the unused part of any prepaid period. Any refund after a closure under section 6 follows the law that applies to you.
13. Advertising
The free service may show ads on our informational pages. Ads are never shown on pages where you create, open or download a share. The Privacy Policy explains cookies, consent and your choices.
14. Complaints, law and disputes
If you have a complaint, email [email protected] or write to our address above. We answer within 15 days; if we need longer, we tell you why and when you will hear from us.
These terms are governed by the laws of Estonia. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts there. Consumers can bring an unresolved dispute free of charge to the Estonian Consumer Disputes Committee.
15. Changes to these terms
If we change these terms we update the date at the top. For changes that affect your rights in a meaningful way, we email account holders at least 30 days before the change takes effect. If you do not agree, you can cancel your subscription and receive a refund of the unused part of any prepaid period, or delete your account, before then.